Fundamentals of Responsible Alcohol Service
Table of Contents

Chapter 1: Alcohol Law and Your Responsibility

• Your Responsibility as a Seller or Server of Alcohol
• The Role of the Liquor Authority
• Laws Restricting Alcohol Service

Chapter 2: Recognizing and Preventing Intoxication

• Alcohol and the Body
• Assessing a Guest's Level of Intoxication
• Preventing Guests from Becoming Intoxicated

Chapter 3: Checking Identification

• Acceptable Forms of Identification
• Verifying Identification
• When to Check IDs
• The Proper Procedure for Checking IDs
• Using ID Readers
• Dealing with a Fake ID

Chapter 4: Handling Difficult Situations

• Handling Intoxicated Guests
• Handling Potentially Violent Situations
• Handling Illegal Activities
• Documenting Incidents